Client Information

Obligation to provide information pursuant to Art. 13 GDPR (data collected directly) and Art. 14 GDPR (data collected via third parties)

The following information lets you know how we will handle any personal data which we may collect and store in the context of our contractual relationship with you. Personal data is information that relates to your person and which can lead to your identification:

Name and contact information of the data controller, the controller’s representative as well as any person assigned the role of Data Protection Officer

Controller:
Trendcity GmbH
represented by its managing directors:
John Amram, Dr. Ilja Gop
Kurfürstendamm 67, 10707 Berlin
+49 30 88 92 88 0
info@trendcity.de

The purpose of data processing and its legal basis

Data is collected for the sale or rental of property and for property valuations.

Categories of Data

The following personal data is collected and processed:

Customers / prospective customers

Surname, first name, address, e-mail address, telephone and fax number, date and place of birth, gender, written correspondence

Current and former employees

Surname, first name, address, e-mail address, telephone and fax number, date and place of birth, gender, bank details, ID no., tax class, written correspondence

Clients

Surname, first name, address, date of birth, gender, contact person, e-mail address, telephone and fax number, contract data, written correspondence, company name, property address

Suppliers, Agents and Business Partners

Surname, first name, address, date of birth, gender, contact person, telephone and fax number, e-mail address, contract data, written correspondence, company name, payment transaction data

 

Service Providers

Surname, first name, address, date of birth, gender, contact person, telephone and fax number, e-mail address, contract data, written correspondence, company name, payment transaction data, quote details, services ordered

People who opt out from direct marketing

Surname, first name, address, date of birth, gender, contact person, telephone and fax number, e-mail address, contract data, written correspondence

Data Recipients

The data will not be passed on or sold to third parties without express consent. Exceptions to this shall only arise if there is a legal obligation to do so or if this is necessary to enforce/fulfil our/your rights, in particular to enforce claims arising from our contractual relationship with you.

Storage Duration

Personal data will be stored, supplemented and updated for as long as required to serve the purpose for which the data was collected, and which is desired by you, provided that there are no legal obligations to the contrary, such as, for example, obligations to retain data under the Money Laundering Act (5 years), Commercial Law (6 years) or Tax Law (10 years).

Right to access data

You have the right to request and receive information about your data stored by us at any time.

Right to correct or delete data

If the stored personal data is incorrect or incomplete, you have the right to request its correction or deletion.

Right to restrict data processing

You may request processing to be restricted if you dispute the accuracy of the data collected, if the processing is unlawful or if the purpose of the processing has been fulfilled.

Right to withdraw consent

If the processing of your personal data for a specific purpose is based on your consent, you can revoke this at any time; however, until the time of your revocation, the data processing remains legal.

Right to object to data processing

You can object to the processing of your personal data at any time; processing will then no longer take place.

Right to data portability (does not apply in the case of third-party transfer pursuant to Art. 14 GDPR)

You have the right to have the personal data which you have made available to the controller, transferred to a third party.

Right of Appeal

You have the right to appeal to a regulatory authority if you believe that the processing of data concerning you is illegal.

Data Sources

Information comes from direct contact, various real estate portals, tipsters, publicly accessible sources and similar sources.

Automated decision making (incl. profiling)

Data is used to meet client requirements; it is stored only as long as necessary. Thereafter, it is destroyed.